Technology & Design

Bolland & Co were approached by Quest to provide an updated and revamped student accommodation platform for their halls of residence.

 
The existing platform was failing to meet the clients needs. It was essential to ensure a fully functioning platform to enhance their current operations but also to protect the safety and welfare of their students.

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The Impact

To deliver on the client’s challenge, the team at Bolland & Co first began with a full audit of their existing technology. Fundamental for this project was to gauge a detailed understanding of the day-to-day operational requirements of the halls of residence, as well as comprehensive knowledge of the unique needs of the students.

They worked alongside Quest Professional to improve and update the platform, and develop a student pre-booking accommodation system, with the following functionality:

  • Fault reporting and logging for each room within the halls of residence
  • Parcel logging
  • Tracking for outstanding payments
  • Document storage

The initial launch saw a scaled-back version of the platform tested until a full rollout was implemented.

The Results

Bolland & Co’s ongoing collaborative relationship with Quest has resulted in a fully functioning management portal that has dramatically increased operational efficiency, as well as ensured key aspects of student welfare are maintained.

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Technology & Design

We use data-driven insights and UX methodologies to understand the needs of your current customers, future prospects, and employees. Coupled with a detailed knowledge of your business and ongoing challenges, we build tailor-made technology solutions including websites, bespoke software, digital experiences or ecosystems.

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What our
clients say:

We could not have achieved what we have with our website over the last year if it wasn’t for Bolland & Co. Being able to remodel pages to turn our attention to fundraising, and then switching our focus back again would have been impossible 12 months ago!

Joanne McGowan Digital Development & Infrastructures Manager, NGS

The team at Bolland & Co understood exactly what we wanted to achieve and helped us create a clean, updated website to showcase our brand and improve our online presence.

Kate Jones Managing Director, Intelligent Conversation

We chose Bolland & Co as our partner for this project because of their expertise in integrations and building custom middleware solutions, but also because we wanted an agency we could truly work in partnership with on this project and treat as an extension of our team.

Jonathan Hunt Marketing Manager, Hettich UK

With Bolland & Co’s help, we have been able to keep the organisation both digitally agile and flexible - with the full confidence that we have a stable website and that we can adapt to whatever the world throws at us.

Joanne McGowan Digital Development & Infrastructures Manager, NGS

Having worked with Josh and the team at Bolland & Co on a number of successful client projects, it made sense to use a partner who we knew and trusted, when we wanted to refresh our own website.

Kate Jones Managing Director, Intelligent Conversation